Each 4×7′ ALCOVE Pod features workplace gold-standard sound control up to 30 decibels and is equipped with an adjustable sit-stand desk, an ergonomic leather chair, dimmable lighting, and thoughtful decor. Every Pod includes WiFi, charging ports, and a secondary monitor with a universal adapter. All Pods are designed for one guest, and each features frosted windows for visual privacy.

ALCOVE has a growing number of locations across the country. Explore all location details here, or find your nearest ALCOVE here.

Our ALCOVE Welcome Passport is a one-time offer for new guests in their first 2 weeks onboard with us - for $54, you’ll receive $75 of ALCOVE credit. Enjoy 3 hours of private, productive space at any of our locations!

The Welcome Passport is available to new guests only, in their first 14 days after account creation. Credit applies to any reservation length, at any ALCOVE location, and does not apply to drop-in reservations.

You're always welcome to visit one of our Hub locations, Park Slope or Prospect Heights, during business hours, and we'll be happy to give you a tour. You can also see ALCOVE Pods on display in the common areas of our partner locations.

Our Pods at our partner locations stay open on holidays. Our Hub locations, Park Slope and Prospect Heights, operate most days but close on certain major holidays (e.g., New Year's Day, Memorial Day, July 4, Labor Day, Thanksgiving, Christmas). For the latest hours, check Pod availability online or in the app.

You can order a gift card by filling out this quick online form.

ALCOVE's network is growing quickly! To see everywhere we're open and find your nearest ALCOVE, explore all locations here. Don't see your area yet? Email us at hello@reservealcove.com to let us know where you'd like to see us next!

Yes! We are continuing to work to bring ALCOVE to your most-requested locations. Reach out to hello@reservealcove.com to request a location near you.

Yes. Each Pod at every location includes the same technology, sound control, and amenities, but interior designs vary to reflect the unique history and style of each Pod’s environment.

The standard hourly rate at locations outside Manhattan is $25 per hour; locations in Manhattan are priced at $40 per hour. Explore our Membership credit passes to receive special pricing and bonus credits, plus additional perks.

Your reservation gives you access to a private Pod with Wi-Fi, sound control, power outlets, a secondary monitor, a sit-stand desk, an ergonomic chair, dimmable lighting, and thoughtful décor. Our Hub locations, Park Slope and Prospect Heights, also offer items such as keyboards and spare chargers upon request. Each reservable Pod features frosted windows for total privacy.

If you have a reservation at one of our Hub locations, please check in at the front desk when you arrive, and a team member will guide you to your Pod.

If your reservation is at one of our hotel partner locations, you can unlock starting 5 minutes before your reservation. Two options:

• Unlock via our website
• Unlock via the ALCOVE app — tap "Unlock Your Pod" at the top of the home screen
• To re-enter during your reservation, follow the same steps above (door locks automatically when you leave, so take your phone with you)

If you need assistance at any point, please call us at +1 (201) 350-8481 for immediate support.

You may cancel or reschedule your reservation up to 4 hours before the start time and receive a credit to use toward a future booking.

Please note that cancellations are issued as an invoice credit, which will not appear in the ALCOVE app. If you’d like confirmation of your credit, simply reply to your cancellation email or reach out to us at hello@reservealcove.com, and our team will be happy to assist.

Changes made within 4 hours of your reservation start time will result in the loss of credits. If something unexpected comes up last minute, please contact the ALCOVE Concierge, and we’ll do our best to help.

You’re welcome to arrive anytime within your reserved window. We strongly recommend arriving 10 minutes early for your first ALCOVE reservation to give yourself time to unlock the Pod, set up your Wi-Fi, and contact us with any questions.

Please note that the cancellation policy still applies to changes made within 4 hours.

If you do not have allowance credits in your ALCOVE account, or if you are making a drop-in reservation via our web widget, the full price of your reservation will be charged at the time of booking. Guests with credit passes are charged when the pass is purchased. Allowance credits from credit passes, promotions or other sources will be automatically applied to any booking made through our app. Usage beyond your available credits is billed at that location's standard rate. Questions? Just reach out to our Concierge and we’ll be happy to help.

You’re welcome to extend your reservation in the ALCOVE app while your reservation is still active, as long as the Pod is available. If you don’t have the app, just reach out to our Concierge, and they’ll be happy to help. Once a reservation has ended, it cannot be extended–but you can always book a new one.

Allowance credits come from memberships, credit passes, or promotions. Invoice credits are issued when reservations are canceled within the allowed cancellation period.

You can see remaining allowance credits in the app under “More.” Invoice credits are emailed when available, and our Concierge can assist if you need help finding them.

Yes. ALCOVE Pods can be booked through LiquidSpace, Deskpass, and Gable, though pricing and policies may vary by platform.

Available credit passes are listed on the Membership page and can be purchased through the ALCOVE app. Note, no membership is necessary to enjoy ALCOVE - you are always welcome to reserve on demand!

Yes! Your membership, allowance credits, and invoice credits are valid across all ALCOVE locations, including our upcoming openings. If you're a current member, you're all set to book at any new location from day one. Stay tuned for special opening promotions. Credits do not expire.

Water and tea are available at our Hub locations. Additionally, ALCOVE guests receive 10% off all purchases at select food and beverage partners, listed on each location’s page.

At our Hub locations, guests with a Pod reservation are welcome to use the shared space and seating nooks up to 30 minutes before and after their reserved time. However, we ask that you reserve a Pod in order to take calls, to keep the space outside our Pods quiet. For example, if your Pod is booked from 12:00PM to 2:00PM, you may enjoy access to the space from 11:30AM to 2:30PM.

At our hotel partner locations, guests are welcome to enjoy the hotel’s lobby and public amenities before or after their scheduled Pod reservation.

All ALCOVE Pods are single-occupancy, but you are welcome to use this link to refer a guest to ALCOVE and each reserve your own Pod—you’ll both receive credit when you do!

Yes, ALCOVE is available for event bookings, including group bookings / buyouts and after-hours events. Please email us at hello@reservealcove.com to discuss.

All guests must be 18 years or older, and pets are not permitted.

Service dogs individually trained to perform tasks for an individual with a disability are welcome. For more details, please see Section 21 of our Terms of Service.

High-speed Wifi access is included with your Pod reservation. We don’t offer wired internet access at this time.

At our Hub locations, there is room for strollers to be brought inside the space (outside your Pod) during your reservation.

At our partner locations, the hotel front desk can accommodate your stroller during your reservation.

Yes. At Park Slope, you can lock your bike in the fenced area outside. At Prospect Heights, you're welcome to store your bike in the entrance area on the ground floor. Please note that we can't take responsibility for bikes left unattended.

Don't hesitate to contact our hotel partners to inquire about secure bicycle storage.

We don’t offer these services at this time, but please let us know if you would use this service and we’ll keep you updated!

We do not offer dedicated storage at this time, and request that you take all personal items with you when your reservation ends (even if you have also made a future reservation). This ensures security of your personal items and enables us to thoroughly clean the Pods between reservations.